Blog from July, 2018

(Email Sent on 7/31)

PJMs,


We are pleased to announce that Master Set Blueprints will available via SchedulePro WEB and Mobile App (iOS) starting 8/6/18.  Users will be able to access these prints in their entirety from SchedulePro WEB or IOS (mobile app).  Please reference the support site, links below, for a full list of features and benefits.  We also would like to add that Truss Drawings will be available via the Electronic Drawings button.  Truss availability will be a rolling change as they are only refreshed when options are updated starting 8/3.


Master Set Blueprints

Truss Drawings

 

All questions about the contents of blueprints should be directed towards the support team.

Elec DWG Support ElecDWGSupport@nvrinc.com

 

Missing Master Set Drawings should contact Support.SchedulePro@nvrinc.com or your Area Lead.

 


SchedulePro Support Team




The creation of this task was meant to help streamline the communication process between the Engineer and permit running.  This request came from the Nashville market and vetted through the SchedulePro Area Leads.  This task is now available in every template's hopper.

Task Name : Permit Package

Phase(s) : 016B and 010R

Please note that the phases will have to be turned on before they are visible for this task

/wiki/spaces/SS/pages/633078528

/wiki/spaces/SS/pages/633078522

The bonus program has been updated to include a new option that will be manually selected or set as a community standard if every unit in a community gets it.  Please be sure to talk with your personally who is responsible for adding this option.

/wiki/spaces/SS/pages/633078544

This option was added to SchedulePro on 7/10/2018



Approved by Matt Hussion/Sandeep Marwaha via email

To better understand how we interact with our customers, we are reaching out to all PJMs who have been with NVR for 2 plus years to have them document their customer communication for the next 2 weeks.  Our goal is to collect and categorize the breath and scope of these interactions to see if there is a way to improve the experience for both the customer and project manager.  This request is optional and only PJMs who have the time should participate.  It is recommended that we get some participants in every region of the company to get a good representation of the customers from their divisions.


An email was sent on 7/9 to all PJM with 2+ years at NVR.  Included on the email was the RPMs and PMs.  We will collect these interactions until 7/20 at which point we will analyze our findings.


Below are the 3 different forms that are to be used in the collection process.  It is important that you click on the information button next to each field the first time to make sure you are entering it correctly.

  • NVR Meetings = Pre-Con, Pre-Drywall, Pre-Settlement (NHO)

  • Planned Interactions = Service, weekly Updates or drop in

  • Unplanned Interaction = Something you were not prepared for, adhoc