How to Use Microsoft Steps Recorder (NVR)

This application when turned on (Start Recording) documents all clicks and takes screenshots for a process you are performing on your computer by recording each action line by line. A user can then save the recorded information into one file and send to someone else for help. It is particularly useful when trying to describe and/or diagnose an issue someone is having on their computer, such as an apparent bug or issue when using SchedulePro.

*Note: Steps Recorder does not record the keystrokes for text input so users do not have to worry about exposing a password when logging in to an application while the recorder is running.

How to use Steps Recorder

Microsoft Tutorial Link:

https://support.microsoft.com/en-us/windows/record-steps-to-reproduce-a-problem-46582a9b-620f-2e36-00c9-04e25d784e47

Youtube Link:

https://www.youtube.com/watch?v=gmlmabqpCuE

Example File:

Open

1. Search for the Program in the search bar on your laptop and open the program

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2. Navigate to the settings of the program and change Number of recent Screen Captures to store to 100 and click OK

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3. When you are ready to begin the recording hit start recording

4. When you are finished recording, once you hit stop recording, a window will appear to show you what you have recorded and give you the option to save

5. This will save it as a zip file that you can then send to us to examine and attempt to resolve your issue