As part of our brand promise to deliver a 100% complete home, we will be adding an additional task “QAI Verification” to coordinate 2M returning to the home. During their return, they will be checking to see if all items discovered during the QAI have been resolved. PJM will should treat the QAI Verification task exactly like the QAI task when it comes to updates and changes to the schedule.
Below are the steps that must be taken to ensure a smooth transition into using this task.
*The term “PDS (Customer Meeting)” refers to the “New Home Orientation (NHO)”. We will be changing the name in the system to NHO at a future date
Existing Schedules with a QAI scheduled for 2/17 or later
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IMPORTANTA passing QAI still shuts off DUC, failing the QAI will revert to the PSD to stop days unless a Stop Days Request is approved. If your QAI slips after 2/17 you do not needed need to add the QAI Verification task If you have communicated to your customer their New Home Orientation date or their Settlement date is set, you do not need to update. Division Managers will determine if/when NHOs and Settlement dates should be moved |
Existing Templates
On 1/16 15 at 6pm we will be manually adding the “QAI Verification” task to ALL TEMPLATES. We will be making the following updates.
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